Q: How long does an appointment take?
A: The first appointment will be 1 hour (including paperwork). All subsequent appointments are between 15-30 minutes.
Q: Does my insurance cover chiropractic care?
A: It depends on what insurance you have. We will not know until you come into the office and we get a copy of your insurance card. You can also call the Customer Service number on your insurance card and ask if chiropractic care is covered by your specific plan.
Q: Is massage therapy covered by my insurance?
A: Most insurances do not cover massage therapy. However, we will not know until you come into the office and we get a copy of your insurance card.
Q: Is my child too young to receive chiropractic care?
A: No. Children need chiropractic care just as much as adults do. Children who are active with sports and other extra-curricular activities strain and injure their muscles and bones and are in need of chiropractic care to ensure proper alignment.
Q: Is it okay to receive massages while I am pregnant?
A: Yes, it is safe to receive massages after starting your second trimester.
Q: Does Medicare cover chiropractic?
A: Medicare only covers the spinal manipulation (adjustment). The following services are NOT covered by Medicare: office visits, exams, all therapies, orthotic supports, nutrition supplements, x-rays, and massages.
Q: I have Medicare. What will be my financial responsibility for my visit?
A: We will file your visits to Medicare. Whatever Medicare does not pay will be forwarded to your secondary/supplementary insurance. If your secondary/supplementary insurance does not pay, you will be responsible to pay what they do not pay. Note: There is an annual deductible for Medicare that changes every year. We, as the provider, do not know what the amount of the deductible is. Please call your Customer Service to find out what the amount of your deductible is.
Q: I was in an automobile accident and the other driver is at fault. I wish to be treated for pain caused by the accident. What do I need prior to my appointment?
A: In addition to the Auto Accident Questionnaire, which we require you to complete, we will need a copy of the police report, the name of the auto insurance that we will be filing your medical claims to, the name of the Adjustor handling your case, the Adjustor's phone number, and the claim number assigned to your case.
Q: I was in an automobile accident that was my fault. I wish to be treated for pain caused by the accident. What do I need prior to my appointment?
A: In addition to the Auto Accident Questionnaire, which we require you to complete, we will also need a copy of the police report, the name of your auto insurance that we will be filing your medical claims to, the name of the Adjustor handling your case, the Adjustor's phone number, and the claim number assigned to your case. Additionally, please make sure to call your insurance agent and ask if you have med-pay coverage on your plan.
COMMON INSURANCE TERMS
Co-payment (co-pay): a cost-sharing arrangement in which a member (the patient) pays a specified charge for a covered service, such as $30 for an office visit. The patient is responsible for payment of the co-pay at the time the health care is rendered. Co-pays are distinguished from co-insurance as flat dollar amounts rather than percentages of the charges for services rendered.
Deductible: the portion of the eligible charges you incur during a benefit period, unless otherwise specified, that you must pay each calendar year before your insurance company will begin to provide benefit payment. This amount is always the patient's responsibility.
Co-insurance: the percent that you (as the patient) must pay for a covered service per calendar year in addition to the deductible and co-pay (if any).
Pre-authorization: some insurance companies require that a number of visits to be approved depending on your level of care. An insurance company usually approves a certain number of visits within a specific time frame. If a patient uses all the approved visits, or the time frame given lapses, another authorization must be requested and approved prior to your insurance company paying for your care.
Third Party Liability: in a liability insurance covered auto accident, there are three parties involved, the insured (first party), the insurance company (second party), and the injured person or persons (third party). In a third party claim, the insurer (known as claimant), settles the claim with the other party, not the treating physician. Any payments from the insurer are made to the claimant and not the insured. If you choose to file your claim as a third party liability case, we will need a valid credit card on file, a copy of your driver's license, and any other vital information concerning your claim.